We have tailored our IT services to be as flexible as possible for our clients, we understand each business has different needs and requirements, and that a Fix fee monthly support might not suite your business for example, so we give you the option and offer you the same level of service and attention to all of our clients.
Our aim is to be always there when you need us the most and to ensure your business does not suffer long down time periods caused by IT.
Keep the cost of your IT Support under control with a fixed fee monthly support agreement.
Designed around the needs of clients without an expert in‐house IT support function, and who prefer to focus management energies elsewhere.
In this scenario, we take full responsibility for our clients overall IT requirements, delivering day‐to‐day IT support, and providing long‐term advice regarding IT‐related business issues.
Our Support contracts are offered on a fixed price per PC basis with no usage limitations we can do this because we know from experience the average amount of support required from most customers. 85% of issues can be resolved over the phone or by remote access within the hour.
As and when you need it, On-Site, On The Phone, and On-Line. If we can’t resolve your problem via our help desk we’ll have a qualified engineer on-site with you within 4 hours. Rest assured you are in good hands with us.
We don’t charge a call out fee although a minimum 1 hour charge applies to all on-site calls
Support can also be bought in blocks of 10, 20 & 30 hours for up to 30% discount.
Please get in touch for more information.
Our server management service is designed for client who don’t want to take out a fixed fee maintenance agreement, but would still like regular server maintenance and management of there server(s). The service includes:
o 24/7 server monitoring.
o Regular server health checks.
o Software updates.
o User account management.
At Greenhouse Business Systems we always prioritize emergencies and aim is to respond as quickly as possible to your emergency, whether you are an existing client or not we will respond as quickly as possible. Even if you already have a person responsible for your IT we can still help.
We know that making the right choice when it comes to IT decisions can be a daunting & expensive task for any business. At Greenhouse our aim is to provide your business with our years of knowledge and experience that can both save you time and money, and best of all we don’t charge for this services if you are looking for a solution that we already provide.
If on the other hand you are looking for a more unique bespoke solution we can also offer our consultancy and project management service at a fixed project rate, to deliver your solution on-time and on-budget. we will research the market utilizing our knowledge of the latest technologies available to bring you a solution that best fulfils your requirements in the most cost effective way possible.
Our IT Audit & Health Check service is a great way of ensuring your business is not under utilizing its I.T. investment. We will look at every aspect of your I.T. infrastructure to identify ways of improving your systems reliability and performance that will result in improving your business productivity.
Wi-Fi can be an extremely complex and in depth subject, even on a small scale deployment. There are many factors that can affect the performance and reliability of Wi-Fi system. We have the tools and the knowledge that enable us to plan, deploy, & optimize your Wi-Fi network, form a single Wi-Fi access point system to large scale multi access point networks.
We also specialize in public WiFi systems, including pay for use WiFi that offers additional revenue opportunity’s or Free WiFi that requires customers to like your Facebook page in order to gain Internet access, this approach offers vast marketing opportunity’s.
Greenhouse Business Systems can supply and install a range of network cabling systems as well as comms and server cabinets. Our qualified installers are experts in providing the highest standards in structured cabling systems and comms systems.
Based in the Heart of Devon Greenhouse Business Systems is one of Exeter’s premier IT, Telecoms & EPOS solutions & support provider. With over 10 years experience in the market our goal is to provide your business with an unparalleled level of service & support.
"We would like to take this opportunity to thank Greenhouse for all of their hard work and dedication shown since 2003. Greenhouse has looked after Kensington Taylor with excellent service when needed, and very willing to discuss our company’s needs to provide us with the most suitable solutions."
Nurturing your business through technology
Copyright Greenhouse Business Systems / 2013
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